About Us
Established in 2003, Loktec Security Group is a trusted UK security specialist delivering innovative, reliable and professionally managed security solutions to organisations nationwide.
From access control, locksmith services, safes and vaults, CCTV and intruder alarms to specialist physical security and ATM protection, we combine industry-leading technology with the expertise of our experienced engineering team.
Our nationwide infrastructure enables us to support customers 24 hours a day, 365 days a year, providing everything from individual service calls to complex installations, planned maintenance programmes and large-scale national rollouts.
With a strong focus on quality, compliance and customer service, Loktec works with leading technology partners to provide solutions tailored to each customer's operational and security requirements.
National capability. Technical expertise. Security you can depend on.
Having witnessed firsthand the professionalism of their dedicated team of engineers, I recommend Loktec for all your Security needs.
ANDY PREST
UK Security Operations
Cushman & Wakefield
As a customer of Loktec for over 15 years, I can confidently say that their dedication to our safety and security has been unwavering.
MICHAEL THWAITES
Director of Security - UK & Ireland Region
Their proactive approach and swift response to any situation have given us peace of mind, knowing we are always in good hands.
MICHAEL THWAITES
Director of Security - UK & Ireland Region
Loktec delivers complete security solutions for businesses and organisations across the UK, combining specialist products, experienced engineers and nationwide support.
We design, install, maintain and support security systems throughout their lifecycle. Our expertise covers SALTO access control, 24/7 locksmith services, safes and vaults, CCTV, intruder alarms, security doors, key management and specialist ATM protection.
From a single-site installation to complex multi-site and nationwide projects, our team manages every stage — from consultation and site surveys through to system design, installation, commissioning, planned maintenance and ongoing technical support.
With 24/7/365 nationwide engineering coverage, Loktec provides customers with one trusted security partner for all their physical and electronic security requirements.
One security partner. Multiple solutions. Nationwide support.
What We Do
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Our mission at Loktec is simple: to protect people, property and assets by delivering reliable, innovative and professionally managed security solutions.
We aim to build long-term partnerships with our customers by combining industry-leading technology, technical expertise and outstanding service with nationwide engineering support available 24 hours a day, 365 days a year.
We are committed to continually developing our people, products and services, ensuring Loktec remains at the forefront of modern security while maintaining the quality, integrity and personal service our customers expect.
Protect. Innovate. Support. Deliver.
Our Mission
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Our vision is to make Loktec one of the UK’s most trusted and respected security partners, recognised for technical excellence, innovation and exceptional customer service.
We aim to continually evolve with advances in security technology, combining intelligent solutions with the knowledge and experience of our people to meet the changing needs of our customers.
Through continued investment in our people, technology and nationwide engineering capability, we want to build lasting partnerships and deliver smarter, safer and more connected security solutions across the UK.
Trusted expertise. Smarter security. A safer future.
Our Vision
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Since 2003, Loktec has built its reputation on delivering dependable security solutions backed by technical expertise, responsive service and nationwide engineering support.
What sets us apart is our ability to bring multiple security disciplines together under one trusted partner. From access control, CCTV and alarms to locksmith services, safes and vaults, security doors and specialist ATM protection, we provide a complete approach to protecting people, property and assets.
Our customers benefit from experienced engineers, dedicated project management, 24/7 support and long-term service and maintenance — providing continuity from initial consultation through to installation and ongoing support.
One partner. Nationwide capability. Complete security.
Why Loktec?
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Meet the Team
Behind every Loktec project is a dedicated team of experienced professionals committed to delivering exceptional service and dependable security solutions.
From our management, operations and project teams to our technical specialists and nationwide engineers, we work together to ensure every customer receives the expertise, support and attention they need.
Our people are at the heart of Loktec. Their knowledge, experience and commitment have helped us build long-standing relationships with customers across the UK and maintain the high standards we have been known for since 2003.
Experienced people. Technical expertise. One dedicated team.
Jack Cowburn
Managing Director
With over a decade of hands-on experience in the access control and security industry, I bring a wealth of knowledge and expertise to every project. I have worked with some of the leading manufacturers and installers in the field, gaining a deep understanding of both the technical and sales sides of the business. My background includes managing complex installation projects and driving significant sales growth, always with a focus on delivering high-quality, secure solutions tailored to client needs. My commitment to excellence and in-depth industry knowledge ensures that every system I work on meets the highest standards of performance and reliability.
Robert North
Operations Director
Security Operations Expert with 21+ Years of Leadership Experience
With over two decades of experience in the security industry, I have honed my expertise in managing and optimising security operations across diverse sectors. My career is defined by a strong commitment to safeguarding people and assets through strategic risk management, rigorous compliance, and innovative security solutions. I have a proven track record of leading high-performance teams, navigating complex security challenges, and fostering collaborative relationships with key stakeholders. My passion lies in continuously elevating security protocols and creating secure environments that enable businesses to thrive.
David Hardy
Director
Security Industry Veteran and Entrepreneur with 40 Years of Experience
With 38 years in the security industry, I bring a wealth of experience in designing, manufacturing, and installing cutting-edge security equipment to address current and emerging threats. In 2003, I channelled my passion for security into founding Loktec, a company dedicated to providing best-in-class solutions. Throughout my career, I have successfully managed teams, driven business growth, and strategically diversified our offerings to adapt to changing market demands. My focus remains on delivering innovative and effective security solutions that meet the highest standards of quality and reliability.
Deborah Hardy
Director
Director at Loktec since 2003, playing a vital role in the company’s long-term growth and stability. With a strong focus on human resources, Deborah oversees employee development, recruitment, and organisational culture, ensuring the business operates efficiently and responsibly. Her experience and people-focused approach support a positive working environment, enabling teams to perform at their best while aligning workforce strategy with Loktec’s business objectives.
Amelia Cowburn
Marketing Director
Business development professional with a strong focus on driving sustainable growth and building long-term partnerships. Through strategic planning, relationship management, and innovative commercial solutions, she supports organisations in expanding market presence and increasing revenue. Amelia works closely with clients and internal teams to identify opportunities, develop tailored strategies, and deliver measurable results. Her proactive approach, clear communication, and commitment to excellence enable businesses to remain competitive while achieving long-term success in evolving markets.
Ben Hardy
Technical support
Ben Hardy provides technical support for SALTO Access Control systems at Loktec, supporting customers and engineers with the day-to-day operation, configuration and management of their access control solutions.
Working closely with Loktec’s project, service and engineering teams, Ben helps troubleshoot technical issues, provides system guidance and supports the successful delivery and ongoing maintenance of SALTO installations.
With a strong understanding of modern access control technology, Ben plays an important role in ensuring customers receive responsive technical assistance and get the best performance from their SALTO security systems.
Claire Lister
Service Manager
The Service Manager at Loktec Security Group plays a key role in ensuring the seamless delivery of security services across all client accounts. With strong organisational skills and a client-focused approach, she oversees daily operations, supports staff performance, and maintains high service standards. Clare is known for her professionalism, attention to detail, and commitment to building positive relationships, helping to ensure every client receives reliable, responsive, and high-quality security solutions tailored to their needs.
Jemima Smithson
Service Desk
Jemima Smithson is a valued member of the Loktec team, working as our Service Desk Coordinator and helping to ensure our customers receive a professional, efficient and responsive service. Jemima plays an important role in coordinating engineer attendance, managing service requests and keeping customers informed throughout each job. Working closely with our nationwide engineering team, she helps ensure reactive calls, planned maintenance and day-to-day service requirements are managed effectively. Her organised and customer-focused approach supports Loktec’s commitment to delivering dependable security services and excellent customer care across the UK.
Karen Mckeown
Accounts Manager
Accounts Manager at Loktec Security Group and Loktec Direct is responsible for overseeing financial operations with accuracy and efficiency. She manages invoicing, budgeting, and financial reporting, ensuring smooth day-to-day processes across both divisions. Known for her attention to detail and reliability, Karen plays a vital role in maintaining strong financial control and supporting business growth. Her organised approach and commitment to excellence help ensure clients and partners receive a professional and dependable service experience.
Gordon Fisher
Compliance/H&S Manager
Compliance and Health & Safety Manager at Loktec Security Group, ensures that all operations adhere to legal standards and industry best practices. He oversees regulatory compliance, risk assessments, and safety protocols, creating a secure environment for both staff and clients. Gordon’s meticulous attention to detail, proactive approach, and commitment to continuous improvement help maintain high standards across the company. His expertise guarantees that Loktec operates safely, efficiently, and responsibly, giving clients confidence in every aspect of service delivery.
We Are Independent…
As an independent security company, Loktec is not restricted to a single manufacturer or technology. This allows us to recommend solutions based on what is genuinely right for your organisation, your sites and your security requirements.
We work with leading manufacturers and specialist technology partners across the security industry, giving us the flexibility to select, integrate and support different systems to create a truly bespoke solution.
Whether you are upgrading an existing system, integrating new technology or planning a completely new security installation, our experienced team can provide professional, impartial advice from initial consultation and system design through to installation, commissioning and ongoing support.
Independent advice. Proven technology. Security designed around you.
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